Money Back Guarantee Policy
Thank you for choosing VIAWITHOUTDC. We strive to provide exceptional service, and our Money Back Guarantee policy reflects our commitment to customer satisfaction. Please review the terms and conditions below to understand how our policy works.
Eligibility Criteria
- Requests for refunds must be submitted within 30 days of the purchase date.
- The product or service must be unused and in its original condition.
- Proof of purchase, such as a receipt or order number, is required for all refund requests.
Non-Refundable Items
- Customized products or services tailored to specific customer requirements.
- Products that have been used, damaged, or altered in any way.
- Non-tangible digital items once they have been accessed or downloaded.
Refund Process
- Submit a refund request via the contact form on our website or by emailing [email protected].
- Include all necessary details, such as the reason for the refund, order number, and any relevant documentation.
- Our customer service team will review your request within 7 business days.
- If approved, refunds will be processed to the original payment method within 10 business days.
Partial Refunds
In certain cases, partial refunds may be applicable if the item or service meets some, but not all, of the eligibility criteria. VIAWITHOUTDC will assess these situations on a case-by-case basis.
Exchanges
If you received a defective or incorrect item, please contact us immediately. VIAWITHOUTDC will arrange for a replacement at no additional cost to you.
Contact Information
If you have any questions regarding our Money Back Guarantee policy, please contact us:
Thank you for choosing VIAWITHOUTDC. We appreciate your trust and are dedicated to providing the best possible service.